Product Delivery Policy
Last updated: 03.07.2026Table of Contents
How Delivery Works
Orders are fulfilled by our team around the clock - that is how we keep prices low and quality high. Selected products support instant automatic delivery and are marked on their product page.
Standard delivery time is up to 15 minutes after payment confirmation.
You can follow the status of every order live in your profile, and you are notified the moment it is completed.
Weekends and holidays included - the team works 24/7.
What We Need From You
Enter the exact account details requested at checkout (for example your in-game name or your account email).
For gift-system products, platform rules apply. Some gifts require a 48-hour friendship condition before they can be sent.
If anything is unclear, our team will guide you step by step in the live chat.
Receiving Your Product
Depending on the product, delivery is completed directly on your account, sent as a gift to your account, or performed as an activation by our team.
The details and confirmation for every completed order stay saved in your profile.
Each product is intended for one customer and one account - sharing delivered products is not allowed.
Check the product as soon as it arrives and report any issue within 48 hours (see the Refund Policy).
If Delivery Takes Longer
If 15 minutes have passed, first check the order status in your profile.
Then message us in the live chat or on Discord - delayed orders are handled with priority.
If we cannot complete an order, you receive a full refund under the Refund Policy.
Double-Check Your Details
Almost all delivery problems come from a mistyped account name or email - check them twice at checkout.
Our team is online 24/7 in the live chat and on Discord.